Last Thursday evening I attended the launch event for Patient Safety Learning. This is a new not for profit organisation set up by James Titcombe (Avoidably bereaved father and patient safety campaigner) and Jonathan Hazan (former CEO and Co-Founder of Datix)
In December 2016 the Care Quality Commission (CQC) published its report ‘Learning, candour and accountability’ which examined the way NHS Trusts review and investigate deaths of patients in England. It concluded that learning after deaths is not given sufficient priority by the NHS
Yesterday, I saw the news that the family of Luke Jenkins had been awarded £100,000 in compensation, having been offered just £3,000 by the trust in September of last year.
I find myself wanting to write about the 'no blame culture' we are told must exist within the NHS.
I believe the phrase ‘no blame’ is confusing for grieving parents, and in many cases, frightening and antagonistic.
I certainly felt like this initially.
Yesterday, I stood up and spoke to a room full of Paediatricians at all stages of their career, Parents, Young People, and a host of other professionals working to improve the Healthcare Experience for all Children and Young People.
It was with absolute horror that I read the new complaints policy which has come into force at the hospital that cared for my daughter Jasmine this year. Written by the Legal Services, Complaints and PALS manager (the same person holds all 3 titles) the policy sets out that...
6th October 2014
Re: Improving the Patient Experience; Children, Parents, and those avoidably Bereaved
This is an appeal to all healthcare teams. NEVER, ever, let a sleeping child dissuade you from doing obs as instructed or following safety guidelines. The same applies to a distressed child.
Mothers Instinct is supporting the University of Northampton with their development of a new resource aimed at helping parents know when to seek help for their sick child. If you are available on 26th April to assist with this project, we would be delighted to see you at Cheeky Monkees indoor play centre in Corby.
ASK SID: Acutely Sick Kids Safety netting Intervention Development